"Non existent mobile reception leading to patient isolation"

At the time of writing this story, my parent is currently a patient in the L building at Osborne Park Hospital. They are unable to get out of bed by themselves which has meant they are spending a lot of time alone.

Most of our family and friends live too far away to travel to visit often. Many of us would love to call my parent and talk to them on the phone but mobile reception in the L building is non existent. 

As a result my parent has become isolated from the world and their mental health is suffering terribly. I don't understand how it's possible for there to be no reception in a single story building in Osborne Park. I believe there's no excuse for it. 

I've watched many patients and staff have to go out into the car park to get reception. But my parent is unable to get outside by themselves so they can't even do that. I'm so very frustrated and upset that my parent can't call and talk to my siblings, the rest of the family or their friends.