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"Excellent care at Broome Hospital"

About: Broome Health Campus

(as the patient),

Unexpectedly I was admitted to Broome Hospital for 2 1/2,weeks. From the point of admission via the ambulance to discharge, the care provided was excellent.

Medical staff were of the highest quality and reassuringly liaised with the haematology team at Fiona Stanley and Albany. Along with the nursing staff there was compassion, professionalism and understanding to provide the best care possible.

The Allied Health Services, particularly OT, also the Dietitian and Physiotherapist, supported holistic care.

Mention also to Path West who I felt always gave best care.

What a difference I think kind and helpful domestic staff make to a hospital admission. I thought the meal presentation and standard was great, well done!

The only area of concern was the apparent poor design of the self closing doors causing disturbing bang bang bang particularly throughout the night. I’m sure a resolution of this problem would be a relief to many patients.

Over the whole time of my admission, I felt the atmosphere within the hospital was caring, friendly and very professional .

Sincere thanks Broome Hospital .

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Responses

Response from James Sherriff, Operations Manager, Broome Hospital, WACHS Kimberley yesterday
James Sherriff
Operations Manager, Broome Hospital,
WACHS Kimberley
Submitted on 15/09/2025 at 3:42 PM
Published on Care Opinion Australia at 4:32 PM


Dear coordinationtk37,

Thank you sincerely for taking the time to share your experience following your recent admission to Broome Hospital. We’re truly grateful for your kind words and are pleased to hear that the care you received from ambulance arrival through to discharge met your expectations.

It’s heartening to know that our medical and nursing teams, in collaboration with specialists at Fiona Stanley and Albany, provided compassionate and professional care throughout your stay. We’re also glad that our Allied Health Services, including Occupational Therapy, Dietetics, and Physiotherapy, contributed to a holistic approach to your recovery.

Your recognition of PathWest and our domestic staff, including those involved in meal preparation and presentation, is very much appreciated. These teams play a vital role in creating a positive hospital experience, and your feedback will be shared with them.

We also acknowledge your comments regarding the self closing doors and the impact they had on your rest. Thank you for bringing this to our attention we will review this concern to explore possible improvements.

Above all, we’re pleased that you felt a caring, friendly, and professional atmosphere during your time with us. Your feedback is a valuable reminder of the importance of kindness and teamwork in healthcare.

Wishing you continued health and wellbeing.

Warm regards,
James Sherriff
Broome Hospital

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