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Excellent service in day procedure ward

Posted By tucanaxt95

"Excellent service in day procedure ward"

About: Sale Hospital / Day Procedure Unit

(as the patient),

I recently attended Central Gippsland Health for a day procedure. I was made to feel welcome, well informed and given excellent care whilst in the hospital. I was extremely happy.

Thanks to all of the staff from Consulting, Patient Services & The day Procedure ward & its Surgeon. 

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Responses

Response from Tracy McConnell-Henry, General Manager Clinical Operations, Central Gippsland Health yesterday
Tracy McConnell-Henry
General Manager Clinical Operations,
Central Gippsland Health

Submitted on 15/09/2025 at 11:36 AM
Published on Care Opinion Australia at 4:29 PM

picture of Tracy McConnell-Henry

Dear tucanaxt95

Thank you for taking the time to share your positive experience following your recent day procedure at Central Gippsland Health.

We are delighted to hear that you felt welcome, well informed, and well cared for during your visit, and that you were extremely happy with the care you received. Your kind words mean a great deal to our team.

I will ensure that your thanks are passed on to the Consulting team, Patient Services, the Day Procedure Unit staff, and your surgeon. Feedback like yours encourages and motivates our staff to continue providing the highest level of care to every patient.

Kind Regards

Tracy McConnell-Henry
Acting Director of Nursing

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