"Exceptional service"

My mother in law had been submitted last month to SCGH, Ward G54, she, was in room 12. She had contracted Rhinovirus, she is 85 and has a pre-existing COPD condition.

It was her second day and my first visit. She was having difficulty breathing so I went to get the nurse, I couldn't see her so I grabbed what I thought was a nurse. Her name was Loretta, she was in fact a physio,but she was there to help, I felt relieved, more importantly, so did my mother in law.

I visited again another day, her nurse was Greta, I think should be spelt GREAT. She was young, but sounded experienced. She was clear in her directions, and explanations on what she was doing.

Both Lorretta and Greta were brilliant, proactive, responsive, and professional, an absolute credit to there professions.