"Recent ED visit at Geraldton hospital"

Feedback on a recent ED visit at Geraldton Regional Hospital

My mum attended the Emergency Department on Monday afternoon following a fall the night before. She wanted to be checked as she had bruising to her knee and foot. The wait time was pleasantly short, and she was promptly seen by Anthony.

From the moment Anthony attended to my mum, he was caring, respectful, and reassuring. She was in a lot of pain and quite worried, but he made her feel at ease, ordered an X-ray, and ensured she was as comfortable as possible throughout her visit.

What truly stood out to us was the follow-up phone call a few hours later. We honestly did not expect it and were so touched that Anthony took the time to check in on my mum. He spoke with my sister, explained how to strap the injury properly, and reminded us of the importance of rest.

I think this kind of genuine care is rare, as I believe many ED visits can feel rushed due to the demand on doctors. Anthony, thank you for putting your patients first. My family and I deeply appreciate the compassion and dedication you showed to our mum