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"My experience as a emergency patient"

About: Leongatha Memorial Hospital / Urgent Care Centre

(as the patient),

In June I stumbled on gumnut sized rock on footpath while walking to Vinnies, Peart Street, Leongatha

Passers-by came to my assistance by calling ambulance and my husband and protecting me from the rain.

-ambulance officers gave me painkillers and took me to Leongatha Hospital Emergency Department

-nurse took accident history and medical history, gave more painkillers

-xray of left ankle shows # and displacement of distal end of fibula

-The Dr discharged me home with instructions-non weight bearing with Moonboot on and use walker-see GP in 2-3 weeks to review. Begin weight bearing as tolerated while using moonboot 5-6 weeks then use stiff supportive shoes, no orthopaedic referral given or advised, Endone and Panadol as required for pain

A few days later physiotherapist, Jaycee, from Pilates Choice came for home visit, I recall they were surprised no orthopaedic referral given, helped me with exercises for arm/shoulder strength and walker usage

By July I was unable to use walker comfortably, picked up wheelchair and wheelie walker from my relative.

Several days later - Appt with GP, Dr Sonya Mirboo North-Urgent referral sent for orthopaedic surgeon appointment, Mr Ben.

Several days later again -Appt with Mr Ben's, Yarragon Clinic

Ac couple of days later to Maryvale Private Hospital, surgery to fix #left distal end of fibula with plate and 8 screws

The following day I was discharged from Maryvale Private Hospital with painkillers script and strictly non weight bearing till follow up with surgeon, xray 3 weeks after surgery/leave dressing intact unless any problems/make appointment for Mr Ben following xray

In August I had an appointment with GP, Dr Sonya, ankle dressing changed, wound checked due to pain then redressed-all OK

Xray Lt ankle a few days later.

A couple of days later - Appt with Mr Ben in Traralgon Clinic, stitches removed, site checked and cleaned, all good, instructions-continue in moonboot non weight bearing, appointment in 3 weeks to see Mr Ben.

In September appt with Mr Ben, Yarragon, progress from non weight bearing to weight bearing as tolerated, with walker then without walker

Several days later, I was able to weight bear, in moonboot with walker.

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Responses

Response from Louise Sparkes, Chief Executive Officer, Executive, Gippsland Southern Health Service last month
Louise Sparkes
Chief Executive Officer, Executive,
Gippsland Southern Health Service

Chief Executive Officer

Submitted on 23/09/2025 at 1:32 PM
Published on Care Opinion Australia on 24/09/2025 at 8:52 AM


picture of Louise Sparkes

Dear shuddercb68

Thank you for sharing your feedback.

I am sorry that you have had such along recovery to get back on your feet.

I would appreciate it if you could contact me on 0421 352 137 so we can review your care.

Regards

Lou

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