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Large gash in my hand

Posted By kilorb98

"Large gash in my hand"

About: Northam Health Service / Emergency Department

(as the patient),

I presented to ED on a Sunday afternoon and was greeted well and was cared for.  I then was taken by Helen the wound specialist - Clinical nurse?  And she did the most amazing job. Such a help and sorted out where I was to go the next day to have the care required.  Thank you Helen. You are a lovely caring person and I’m glad you were there to look after me. 

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Responses

Response from Kumar Deep, Operations Manager Western Wheatbelt, WA Country Health Service Wheatbelt last month
Kumar Deep
Operations Manager Western Wheatbelt,
WA Country Health Service Wheatbelt

Submitted on 24/09/2025 at 7:13 PM
Published on Care Opinion Australia on 25/09/2025 at 9:03 AM

picture of Kumar Deep

Dear kilorb98

Thank you for taking the time to share your positive experience in Northam Health Service Emergency Department.

We are so pleased that you felt welcomed and well cared for. Helen is one of our highly skilled Nurse Practitioners and we are delighted that her expertise and caring approach made such a difference to your care. Nurse Practitioners are a valuable resource in Emergency Departments as they are able to fast track some treatments and reduce waiting times.

Your kind feedback will be shared with Helen and the team.

Hope your hand is recovering well.

Kind Regards

Kumar Deep

Operations Manager - Western

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