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Nervous trip to the Birthing Unit

Posted By Anxious95

"Nervous trip to the Birthing Unit"

About: St George Hospital / 1 South Maternity

(as the patient),

Had to attend birthing unit to check my baby was okay. Was taken care of my the midwives and Dr Emma. Dr Emma made sure i was comfortable and well informed of the procedure needed and made me feel very safe a reassured. After a recent negative experience with another health provider, Dr Emma’s caring and patient approach was extremely appreciated.

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Responses

Response from Dr Heidi Boss, Acting General Manager, St George Hospital 2 weeks ago
Dr Heidi Boss
Acting General Manager,
St George Hospital

Submitted on 26/09/2025 at 12:02 PM
Published on Care Opinion Australia at 4:33 PM

Dear Anxious95,

Thank you for taking the time to provide feedback on your experience at St George Public Hospital.

It is always a pleasure to receive positive feedback concerning the efforts of our staff. We are very fortunate to have a highly valued professional team of medical and midwifery staff that are committed to always providing exceptional care - it was heartening to know that our commitment to compassionate and patient-centred care created an environment where you felt safe and understood and had such a positive impact on your experience.

Your recognition of Dr Emma’s support & compassionate approach is greatly appreciated. I have forwarded your kind-hearted feedback to the Women & Children’s Leadership Team to share with Dr Emma and the entire midwifery team.

Once again, thank you for sharing your experience with us. I wish you and your family all the very best.

Sincerely,

Dr Heidi Boss

Acting General Manager

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