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"Heart attack"

About: Sir Charles Gairdner Hospital / Coronary Care Unit (CCU) G42

(as the patient),

Recently I was unfortunate to have had a heart attack. The ambulance arrived very quickly and took me to Sir Charles Gairdner. The care, respect and urgency in which the Cath Lab team conducted themselves was absolutely fantastic and information was constantly given to try and reassure me of everything going on including the ambulance team. 

I was dealt with very quickly once at the hospital and then taken up to Ward G42 to continue my care. 

I can not praise the team of professional and dedicated people in G42 ward as they were exceptional throughout my time there. They were amazing and considerate and though I didn’t want to bother them as I knew they were busy they all made sure I was very aware of that never being a problem and that they would rather be called to make sure everything was ok than not be called. My 3 main nurses Liv, Jess and Megan made me feel like nothing was too much trouble and were constantly in and out and when I did have a concern about a small change in feel, they were all over everything and taking all the necessary precautions and tests. 

I never once felt misinformed or uninformed and that is testament to how the team is managed and coordinated as much as the nurses themselves who clearly have the most difficult job at times and yet they smiled and kept you feeling positive about your own circumstances. 

Thankfully I am still here and it’s down to the amazing job the ambulance service,  Cath team, cardiologist and care team in G42 did.

I will forever in their debt and thank you just seem enough to say to them all. 

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Responses

Response from SCGOPHCG 3 weeks ago
Submitted on 3/10/2025 at 3:02 PM
Published on Care Opinion Australia at 4:04 PM


Dear magpiezn93,

Thank you for taking the time to share your positive experience at Sir Charles Gairdner Hospital, especially at such a stressful time. It was truly heartwarming to read about the kind, professional and compassionate care that you received throughout your journey.

Our staff are deeply committed to delivering the highest standard of care, and your feedback is a testament to their dedication. I will take great pleasure in sharing your kind words with the individuals you so thoughtfully acknowledged, as well as the teams in the Cath Lab and G42. I know they will be incredibly touched and honoured to hear how their efforts made such a meaningful difference in your recovery.

Thank you for taking the time to share your experience. It not only affirms the work we do but also inspires us to continue striving for excellence in every aspect of care.

Kind regards,

Renee De Prazer

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