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"ED and Inpatient Stay at Merredin Hospital"

About: Merredin Health Service / Emergency Department PathWest Merredin Collection Centre

(as the patient),

I presented to Merredin ED with my one month daughter with an ongoing mastitis infection. The staff at reception - Amanda and Sammi were friendly and respectful and the nursing staff Mithu, Sipi and Kirsty were compassionate in their care. I was fortunate to see Dr Nwoko and access MOETs which was seamless. 

Upon my admission the staff were so friendly, caring and professional. Anne and Di must be commended on their excellent team- thank you to Kirsty, Mary Jane, Shibu, Maria, Hayley, Christina, Gladys, Alice, Sipi, Anne, the student nurses, Dr Mirielsa and Dr Nwoko for your outstanding care. 

The wider support services team must also be commended - on delicious meals, friendly staff and a lovely clean room!

Working in health I know the pressure we are under, but I must commend the Merredin Medical, Support Services, Medical Imaging, Pathwest and Administration team on a safe and quality care during my admission. Thank you! 

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Responses

Response from Philippa Reppington, Acting Operations Manager Eastern Wheatbelt, WA Country Health Service - Wheatbelt 2 weeks ago
Philippa Reppington
Acting Operations Manager Eastern Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 3/10/2025 at 12:42 PM
Published on Care Opinion Australia at 3:48 PM


Dear Z123,

Thank you so much for taking the time to provide your wonderful feedback!

Congratualtions on the birth of your daughter, I hope you are both feeling better now, and am so glad to hear that the team at Merredin Health Service and the Midwifery and Obstetric Emergency Telehealth Service supported you during a challenging time.

The whole WACHS team work very hard to provide seamless, excellent healthcare and it is great to hear that this was achieved!

I have shared your kind words with everyone!

Please take care, and we wish you all the best for the future.

Kind Regards

Philippa Reppington

Acting Operations Manager, Eastern Wheatbelt

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