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"Swan Hill District Dental"

About: Swan Hill District Health Dental Service

(as the patient),

I want to tell you about the good work done by Swan Hill Dental Health Service - medical, surgical, accounts - they all do a fantastic job.

As I said, both the reception staff and the other staff, they're pretty good with me. I got a walker, so they take note of that. They're both so kind and caring, and it makes the patient less anxious, and they're all doing a good job.

I normally write out a letter for them, but I was told they were going to stop that and have to do it online - but I can't do it online. But then when I went back today, they had the cards back.

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Responses

Response from Paul Smith, Executive Director of Community Care, Executive Offices, Swan Hill District Health 2 weeks ago
Paul Smith
Executive Director of Community Care, Executive Offices,
Swan Hill District Health
Submitted on 1/10/2025 at 8:38 AM
Published on Care Opinion Australia at 1:57 PM


picture of Paul Smith

Thank you so much for sharing your kind words about our dental team. We’re delighted to hear that you felt welcomed and cared for by both our staff. Our team always strives to provide not only high-quality care but also kindness and understanding, especially when extra support is needed. It means a lot to know that their efforts helped make your visit easier and less stressful. We’ll be sure to pass your feedback on to the whole dental health service team – they’ll be very encouraged by your praise.

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