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"Thank you for your care and compassion"

About: Leongatha Memorial Hospital

(as the patient),

I was transferred from another hospital after a very traumatic experience.

The staff at Leongatha Hospital were all amazing. Within an hour of my admission, I had been reviewed by the doctor on duty, the nursing staff and the physiotherapist. Effective analgesia was provided, and I was able to sleep. 

At all times the staff I saw were respectful, kind and professional. There were no decisions regarding my care without consultation and communication with me. I was reviewed every day and a clear plan made. I will always be grateful for the care and compassion provided to me and my family. 

I need to also thank the staff from the kitchen who went above and beyond. As a vegetarian the menu was limited for me. I was consulted and my specific likes were catered for.

Thank you for being a centre of excellence for the local community of Leongatha.  

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Responses

Response from Jenny Dempster, Executive Director of Clinical Services, Gippsland Southern Health Service 2 months ago
Jenny Dempster
Executive Director of Clinical Services,
Gippsland Southern Health Service
Submitted on 3/10/2025 at 12:29 PM
Published on Care Opinion Australia at 3:46 PM


Dear reticulumrn,

Thank you for providing feedback on your experience of care at Leongatha Hospital. And what great feedback it is, thanks to our amazing staff. I will be sure to share this with them.

I hope your recovery is on track or complete.

Kind Regards

Jenny Dempster

Director of Clinical Services

Gippsland Southern Health Service

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