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Infant ED care

Posted By sambach43

"Infant ED care"

About: Busselton Health Campus / Emergency Department

(as a parent/guardian),

I just want to shout out the folks at Busselton Health Campus emergency care, in particular Nurse Rod. I brought my three month daughter in with colic like symptoms, and was seen to straight away. I was made to feel comfortable and reassured even when I thought I was maybe being an over reactive cautious parent. When her symptoms persisted the following evening I took her back. Again I was triaged quickly, and Rod remembered me from the previous night and took me through. I was so grateful for the swift care and nurturing nature from the staff. Thanks for settling an anxious first time parents worries!

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 2 months ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West

Submitted on 21/10/2025 at 7:42 PM
Published on Care Opinion Australia on 22/10/2025 at 12:05 PM

Hello sambach43,

Thank you for taking the time to let us know about your recent experience at Busselton Health Campus ED.

It sounds like a very a stressful time for you and your family. Coming to the emergency department for any reason can be very scary - especially if it is your 3 month old child. It is really great to hear that you felt listened to and that your concerns were taken seriously.

Please know that I will ensure that your kind words regarding Rob are fed back to him.

I hope that your little one is recovering well and that you are getting some sleep!

Kind regards,

Gemma Moyes

Acting Director of Nursing - Busselton Health Campus.

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