Recently, I attended ED with my child who has a complex history and who I have had years of dismissal by medical professionals before we got their diagnosis.
While initially the nurse (who was swamped and honestly I think it was more my concerns for my child due to prior negative experiences) did invalidate what I was saying until my child's other parent stepped in, the doctors & nurse who directly cared for my child (Eman, Trish & Maddy) all made sure to hear my concerns, validate both our previous experiences and this event, along with incredible response times after discharge when their symptoms changed & I called to see what we should do.
I have had many terrible experiences at SHDH, but this one went a long way to restoring my faith in them.
"Recent ED visit with complex kiddo"
About: Swan Hill District Hospital / Emergency Department Swan Hill District Hospital Emergency Department Swan Hill 3585
Posted by Complexities91 (as ),
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