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"Exmouth WA - possibly the best hospital?"

About: Exmouth Health Service

(as the patient),

I went to Exmouth emergency feeling very unwell with possible sepsis, which turned out to be pneumonia. This resulted in staying 3 days/nights as the doctors fought to diagnose and treat me to get me well enough to resume my holiday.

It was tough going to be in hospital, missing my family when I should be on holiday but these fabulous women - doctors Julia and Myf and all the wonderful nurses felt like a new family. They not only focused on my care and diagnosis, but also stopped for a quick chat about my holiday, my family - anything to keep my spirits up. Even the lovely ladies bringing meals made such an effort to serve food, so beautifully presented it felt like a warm hug to receive it.

Their visitation policy is very generous which meant I could still see my boys, with the tea lady slipping them a juice and a biscuit to keep their spirits up too. I cannot thank you enough beautiful Exmouth hospital team, you turned a challenging situation in to one that I will actually hold dear for years to come. I just hope you get to read this and know how much I appreciated all of you. D

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Responses

Response from Rhonda Millar, Regional Manager Patient Safety & Quality, WACHS 20 hours ago
Rhonda Millar
Regional Manager Patient Safety & Quality,
WACHS

Regional Manager for the Patient Safety & Quality team in the Midwest region.

Submitted on 14/10/2025 at 12:54 PM
Published on Care Opinion Australia at 2:19 PM


picture of Rhonda Millar

Dear xrayjf78

Thank you for taking to Care Opinion to share your story of wonderful care with us.

Whilst reading your lovely words I couldn’t help but agree with the title of your story. The team at Exmouth really do strive to provide high quality care that is both efficient and compassionate. This is backed up by the many compliments they receive that, like yours, highlight warm and friendly staff continually going above and beyond to make sure that both patients and their families are well looked after. Your story has been shared with the staff at Exmouth and we passed on your appreciation for the care Julia, Myf and everyone else provided you all.

I see you also provided excellent feedback recently about Carnarvon Hospital and it is great to know we are providing consistently high care across all the Gascoyne sites. I thank you again for taking the time to let us know about both sites you experienced.

I hope you are getting better and enjoying time with all your boys, either back home or still on your holiday.

Regards,

Rhonda Millar

Regional Manager Patient Safety & Quality

WA Country Health Service – Midwest

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