"Gaslit"

I had an appointment with the liver clinic recently. I felt gaslit & made to feel like I was wasting their time. As a recovering stutterer, I believe I’m often mistaken for being drunk, high (self-medicated) or stupid at SCGH when I’m not, and I left before my appointment was officially over, in tears.

This is the third bad experience, I’ve had at SCGH & honestly I feel like I just want to carry on the way I’ve been doing, without having any further care from the liver clinic. Yesterday, after being asked a question, I started to answer only to then be told  they don’t have time to go through everything with me.

I found the doctor who saw me, to be very arrogant, impatient & judgmental. Before leaving the reception area of the outpatient clinics, I asked who I need to speak to about a complaint, because I don’t want to fill in a form & have it be dismissed. I needed to repeat myself a couple of times & eventually I received the number for the patient liaison service, which I rang at 3:23pm, only to be met with the answering machine, saying what the hours are. I left a message requesting that someone call me back, no-one did. I am deeply traumatized & still upset by what happened. 

I am no stranger to SCGH, often donating my time to the mocks exam trials & proper exams; Even coming in as a spare abdominal patient, on the day of the exam.