"Sorting flights after a mix up with return date."

About: Patient Assisted Travel Scheme - WACHS Pilbara Patient Assisted Travel Scheme - WACHS Pilbara South Hedland 6722

Posted by hekacs58 (as a carer), last week

After having a mix up with the date of return flights, Nat from Pats Pilbara sorted flights for us quickly. So nice to have someone genuinely care. Thankyou Nat for your help 🥰

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Roger Golling

Operations Manager, East Pilbara,

WA Country Health Service (WACHS), Pilbara

Submitted on 15/10/2025 at 12:31 PM

Published on Care Opinion Australia at 2:13 PM

Dear hekacs58
Thank you for taking the time to share your kind feedback regarding your recent experience with us.
We’re very pleased to hear that Nat was able to assist you so promptly and effectively. It's always encouraging to hear that our team members are making a positive difference, and your comments are greatly appreciated. I will be sure to pass them on to Nat and our wider team.
Wishing you all the very best for a smooth recovery, and we hope to assist you again in the future.

Roger Golling
Operations Manager East Pilbara

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Sorting flights after a mix up with return date.

"Sorting flights after a mix up with return date."

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