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Kindness and care in the quiet hours of healing

Posted By equuleusmj75

"Kindness and care in the quiet hours of healing"

About: Prince of Wales Hospital / ASB 6N - Specialty Surgery Ward

(as the patient),

A month ago, I was hospitalized for kidney surgery. Although it has been a month since my discharge, my gratitude has not faded.  

During those anxious and uncertain days, the nurses in (ASB 6N) showed remarkable professionalism, patience and genuine kindness. Among them, sister Bella and Jacklin left a deep impression on me.  In particular, Bella often gave up her own rest and meal times in order to take care of patients, and I believe her dedication and compassion made a difficult time easier for patients. The nurses' quiet acts of care made a lasting difference in my journal of recovery.

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Responses

Response from Andrew Maxwell, Co Director Surgery and Perioperative Medicine (SPM), SPM, Prince of Wales Hospital 2 weeks ago
Andrew Maxwell
Co Director Surgery and Perioperative Medicine (SPM), SPM,
Prince of Wales Hospital

Senior Manager

Submitted on 19/12/2025 at 11:22 AM
Published on Care Opinion Australia at 12:33 PM

Dear equuleusmj75,

Thank you for sharing your heartfelt experience and kind words. We are deeply grateful for your recognition of the dedication and compassion shown by the nurses of ASB 6N, especially Sister Bella and Jacklin, whose commitment truly embodies the spirit of patient-centred care. Your appreciation will be shared with the team and will undoubtedly encourage them to continue making a meaningful difference in patients’ recovery journeys.

Kind Regards

Andrew Maxwell

Nursing Co-Director, Surgery & Perioperative Medicine POWH

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