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"My eyes lid dropping procedure"

About: Sydney / Sydney Eye Hospital / Peri-Operative Service

(as the patient),

I had this procedure done in September very successful, and I’m very grateful to the doctors. They were two doctors doing my operation, which I find very good idea for many reasons: first for moral support and to help speed the operation which was done only under sedation and by keeping awake so they could communicate with me through it.

In my opinion, having a few doctors attending my procedure gave me a lot of confidence. Must mention the outmost professionalism, kindness and attitudes of all the staff I saw of this Sydney Eye Hospital (doctors, nurses, assistants, administratives, orderlies, etc) that provides to patients.

I appreciate their friendly approach towards everyone; in one word I experienced a GOOD Asmosphere overall. I felt very happy while I was there and the results of my procedure was very successful, in general they delivered mostly care.  Thank you Sydney Eye Hospital and the Staff. 

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital yesterday
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 3/11/2025 at 10:10 AM
Published on Care Opinion Australia at 10:46 AM


Dear charand85,

Thank you so much for taking the time to share your experience. We’re delighted to hear that your procedure in September was successful and that you felt confident and well cared for throughout your time at Sydney Eye Hospital.

It’s wonderful to know that our team’s professionalism, kindness, and collaborative approach made a positive difference for you. We’re pleased that our staff’s friendly attitude helped you feel comfortable and supported.

Your kind words mean a great deal to all of us and we will share your appreciation with the entire team involved in your care.

Regards,

Barbara Daly

Acting Director of Nursing and Support Services.

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