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Disappointing visit

Posted By EndoGirl2025

"Disappointing visit"

About: Royal Hospital for Women / Gynaecology Outpatients

(as the patient),

I am currently under investigation for endometriosis and saw a consultant doctor for the first time as my most recent appointment after only seeing the registrar previously. I had read online that they were kind, compassionate and listens to their patients, but unfortunately this was not my experience. I found them abrupt, cold and dismissive; I found myself leaving the appointment feeling very deflated and unheard. A comment about my intention to 'use my uterus' felt very uncalled for and blunt about my personal decisions for my body. 

I come to you because I am experiencing pain and symptoms and I do not have any physical evidence of endo. This is hard for me when the imaging shows everything is fine, but I do not feel fine. I am advocating for myself and feel alone when doctors dismiss me.

Please do better. 

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Responses

Response from Victoria Walton, Manager, Clinical Practice Improvement Unit, Royal Hospital for Women 2 days ago
Victoria Walton
Manager, Clinical Practice Improvement Unit,
Royal Hospital for Women

Submitted on 3/11/2025 at 1:46 PM
Published on Care Opinion Australia on 4/11/2025 at 9:54 AM

Dear EndoGirl2025,

Thank you for taking the time to reach out and share your experience at the Gynaecology Outpatients Department. We are sincerely sorry to hear that your recent consultation did not meet your expectations. Our core values centre on ensuring that every patient feels heard, respected, and cared for, so it is disheartening to learn that this was not your experience.

We understand that investigations and ongoing symptoms without a clear diagnosis can be distressing, and we want to reassure you that your concerns are taken seriously.

Your feedback is valuable and will be shared with the appropriate team to help inform ongoing efforts to improve patient experience.

Thank you again for taking the time to write to us. If you have any further comments or suggestions, please do not hesitate to contact me.

Kind regards,

Victoria Walton

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