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"My care"

About: Bright Hospital / Urgent Care

(as the patient),

I arrived at the centre in great distress with haematuria and blocked bladder.  The staff I saw were magnificent. Their care and kindness was exemplary. Under a great deal of stress the nurse inserted a catheter which allowed me to survive the ambulance trip to Wangaratta. I cannot thank them enough.

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Response from Erin Graves, Nurse Unit Manager, Bright Hospital, Alpine Health 8 hours ago
Erin Graves
Nurse Unit Manager, Bright Hospital,
Alpine Health
Submitted on 5/11/2025 at 1:38 PM
Published on Care Opinion Australia at 4:34 PM


Dear snownd85,

Thank you for taking the time to provide this feedback of your experience at Bright Urgent Care. I am so glad your experience was so positive, and a real reflection of the skill, pride and care our Nurses exhibit in their practice.

We hope you're recovering well!

Kind regards,

Erin Graves

Nurse Unit Manager Bright

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