"My hand/wrist"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic Sydney / Sydney Eye Hospital 2 West & Hand Clinic Sydney 2000

Posted by pagerfk33 (as the patient), last month

I put my dominant hand through the glass of my front door. The "team" that does not include me in any way has decided that I am fit to return home. This decision was made without a psych consul or a Occupational Therapist visiting my residence. In the time that I have been here I have witnessed patients being treated differently. In my case I am a patient of mature years that has no family and lives alone. I have suffered extensive childhood trauma that has unfortunately resurfaced it's ugly head. As stated previously the "team" has decided that I can return home even though I am not capable of wiping my own bottom.

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Sydney/Sydney Eye Hospital

Submitted on 18/11/2025 at 10:06 AM

Published on Care Opinion Australia at 5:19 PM

Dear pagerfk33,
Thank you for sharing your experience. We are sorry to hear that you feel unsupported and that your concerns were not fully addressed during your stay, especially when facing physical limitations or difficult personal circumstances.
Your feedback about the discharge decision and the absence of a psychological consultation or an occupational therapy home assessment is important. We take these matters seriously, and we want to ensure that your needs both physical and emotional are properly considered. Every individual deserves respectful, equitable care, and your comments will be shared with the appropriate teams to help us improve the services we provide.
If you feel comfortable discussing your feedback in more detail, please email SESLHD-SSEHExecutiveServices@health.nsw.gov.au
Thank you again for bringing this to our attention. We are committed to learning from your experience and improving the care we deliver to our patients.
Regards,
Natalie Maier
Director of Nursing and Support Services
Dr Pauline Rumma
Director of Clinical Services

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