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"Exceptional Care"

About: Royal Perth Hospital / Stomach, Bowel and Liver Care (Gastroenterology and Hepatology)

(as the patient),

I'd recently transitioned from paediatric care to the IBD team at Royal Perth Hospital. I was warned beforehand that adult services might feel less personal — that the care would be harsher, and I wouldn’t be well looked after. But my experience has been the complete opposite.

From the very beginning, the IBD team at RPH has shown incredible care, professionalism, and compassion. I have received the best treatment options possible, and their dedication and support have gone far beyond my expectations.

The team has always been approachable, easy to contact, and quick to respond whenever I’ve needed guidance. I always feel involved in the decision making process.

This has honestly been the best healthcare experience I’ve ever had. To anyone reading this and is about to transition or has a loved one transitioning to the IBD team at RPH: I think you will be in the best hands! 

Their support and understanding have made my journey so much easier. All thanks to the team of consultants, nurses, pharmacists and ward staff, I no longer need to worry about finding a bathroom in time.

Thank you so much from the bottom of my heart!

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Responses

Response from Andrew Yeates, A/Executive Director, Royal Perth Bentley Group yesterday
Andrew Yeates
A/Executive Director,
Royal Perth Bentley Group
Submitted on 6/11/2025 at 4:40 PM
Published on Care Opinion Australia at 4:59 PM


picture of Andrew Yeates

Dear pencil481,

Thank you so much for taking the time to share your experience with the Gastroenterology and Hepatology team at Royal Perth Hospital. Your words truly highlight the dedication and compassion our staff strive to provide every day.

We are delighted to hear that your transition to adult care has been such a positive experience and that you feel supported, involved, and well cared for. Feedback like yours reassures us that our commitment to patient-centred care is making a real difference.

Your message will be shared with the IBD team, including consultants, nurses, pharmacists, and ward staff, so they can see the impact their efforts have had on your journey.

Thank you again for your thoughtful and heartfelt feedback.

We wish you continued health and wellbeing.

Kind Regards,

Dr Andrew Yeates

A/Executive Director

Royal Perth Bentley Group

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