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"Colonoscopy, Billington Centre, Prince of Wales Hospital"

About: Prince of Wales Hospital / Campus Centre 2 - Billington Endoscopy Unit

(as the patient),

The colonoscopy procedure that I experienced at the Billington Centre at the Prince of Wales Hospital was professional, efficient and delivered with kindness and care. The communication before, during, and after,  the procedure was clear and inclusive. The procedure itself was straightforward, painless and quick. The anaesthesiologist and the surgeon performed their roles superbly. The nurses and attendants were supportive and understanding. Thank you for making an uncomfortable procedure manageable.

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Responses

Response from Andrew Maxwell, Co Director Surgery and Perioperative Medicine (SPM), SPM, Prince of Wales Hospital 2 days ago
Andrew Maxwell
Co Director Surgery and Perioperative Medicine (SPM), SPM,
Prince of Wales Hospital

Senior Manager

Submitted on 19/12/2025 at 11:24 AM
Published on Care Opinion Australia at 12:33 PM


Dear correspondencehy47,

Thank you for taking the time to share your positive experience at the Billington Centre of Prince of Wales Hospital. We are pleased to hear that the team’s professionalism, clear communication, and compassionate care helped make the procedure smooth and manageable. Your kind feedback will be shared with the anaesthetist, surgeon, nurses, and admin staff as encouragement for their continued excellent care.

Kind Regards

Andrew Maxwell

Nursing Co-Director, Surgery & Perioperative Medicine POWH

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