Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Seeming lack of care received after disclosure of drug use

Posted By hydrusrc73

"Seeming lack of care received after disclosure of drug use"

About: Fiona Stanley Hospital / Advanced Heart Failure Department Fiona Stanley Hospital / Cardiology, CCU and Ward 4D

(as the patient),

I am middle aged, I was diagnosed with Congestive Heart Failure in 2021. At the time I was homeless and using large amounts of METH, which i was totally honest about.

I've been admitted to hospital more times than I can count. Every time I am in the er and seen by the doctors if they tell me I need a few days in hospital to get rid of the fluid and my medication start working again. However a new doctor will start in the morning and tell me I'm fit to go home and discharge me, even with my persistence on telling them that I cannot manage this at home and I need to stay. I feel this is really starting to become life threatening issue

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last week
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service

Submitted on 11/11/2025 at 10:11 AM
Published on Care Opinion Australia on 12/11/2025 at 9:45 AM

picture of Luke Dix

Dear hydrusrc73,

Thank you for taking the time to share your experience with us regarding your care at Fiona Stanley Hospital (FSH). I understand how distressing and frustrating this situation must be for you.

As this is an anonymous platform, it is difficult for us to investigate the circumstances or provide you with a detailed response. I encourage you to contact our Patient and Family Liaison Service (PFLS) on (08) 6152 4013 during business hours, or email at FSHFeedback@health.wa.gov.au. The PFLS team will be happy to assist you and then we can ensure you receive the care and information required.

Please know that at FSH, we are committed to providing high-quality care and ensuring that all patients are discharged appropriately and safely I am truly sorry that this was not your experience.

Thank you again for bringing this matter to our attention. I hope we have the opportunity to speak with you directly.

Kind regards

Luke Dix

A/Executive Director

FSFHG

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by hydrusrc73 (the patient)

Dear Mr Dix,

I would like to.thank you for not only your response, but also for your care and understanding of my situation. I will be in contact with your Patient / family liaison officer. I hope we can work together in the future and we can find a suitable compromise to my situation.

Opinions
Next Response j
Previous Response k