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Recognition for Professional Excellence at RPH

Posted By Rupaul

"Recognition for Professional Excellence at RPH"

About: Royal Perth Hospital / Emergency Department

(as the patient),

I presented myself to RPH with severe chest pain.  Fearing it was an imminent heart attack, the Triage nurse swiftly admitted me to Emergency care.  During the time I was there, I was treated by a team of highly skilled medical professionals.  In particular, I would like to recognize Dr Kate for her utter dedication to task in diagnosing, treating me and facilitating a smooth transition through the test processes.  Thankfully, my chest pain abated, and my anxiety significantly reduced.  After conducting a wide range of thorough essential tests, I was discharged satisfactorily with a follow up note to my GP to conduct further heart monitoring, which I have started.  A big thanks to Dr Kate and the wonderful supporting team at RPH that very busy night. I am very grateful for your utmost professionalism and care.  Thank you.

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Responses

Response from Andrew Yeates, A/Executive Director, Royal Perth Bentley Group 2 weeks ago
Andrew Yeates
A/Executive Director,
Royal Perth Bentley Group

Submitted on 18/11/2025 at 4:11 PM
Published on Care Opinion Australia at 5:27 PM

picture of Andrew Yeates

Dear Rupaul,

Thank you for sharing your experience and kind words following your recent visit to the Royal Perth Hospital Emergency Department (ED). I am truly grateful for your recognition of Dr Kate and the wider ED team, and I will make sure they know of your appreciation.

Your message shows the dedication, professionalism, and compassion our staff aim to provide every day, even during the busiest times. It is reassuring to know that their quick actions, thorough care, and clear communication helped ease both your chest pain and your anxiety. The Royal Perth Bentley Group is committed to offering compassionate care to all our patients, and I am proud of our staff for showing this commitment so clearly in your experience.

Feedback like yours is very valuable. It not only acknowledges the hard work of our staff but also encourages us to keep delivering the highest standard of care to our patients and community.

We are glad to hear you are now under follow‑up care with your GP, and we wish you the very best for your ongoing health journey.

Warm Regards,

Dr Andrew Yeates

A/Executive Director

Royal Perth Bentley Group

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