"A warm and friendly reception experience"

I would like to commend Nicole, the receptionist at the POW Physiology Department.  She is friendly, attentive, and genuinely caring.  Nicole is especially patient with aged people like us, and she helps write down important dates when needed. Her work may simple and routine, but she brings warmth and humanity into every interaction. She does not rush anyone and shows thoughtful care through the small details.  Her professionalism and kindness help ease the tension and anxiety that often come with being in a hospital environment.  I truly appreciate her excellent services.