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"Thank you, thank you"

About: Prince of Wales Hospital / ASB 4S - Aged Care Rehab & Acute Aged Care Extension Ward

(as the patient),

Many thanks to Prince of Wales Hospital, because they gave me a lot of help. I broke my hip and the ambulance came and helped me, and they took me to the hospital. I stayed there for 1 month. Excellent - the hospital, the nurses, the physio - number 1 people in my opinio. I was staying on the 4th floor, I felt it was like a luxury hotel. Excellent people, the nurses I saw were excellent. As soon as I pressed the button for help, straight away they came and helped me. The best hospital in Australia in my opinion, number 1.

I wanted to say thank you. I’m from Aruba.

After I came back home, for 12 weeks I had a lot of help. They helped me stand and use my leg. It’s still not 100%, but it is taking time. My doctor told me, you tell them thank you.

To the 4th floor staff and all the staff I saw — excellent. The nurses, the doctors, the physios, the people who helped me get up and do exercises — the best people.

That’s all — just to say thank you, thank you.

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Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital last week
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital
Submitted on 16/12/2025 at 4:44 PM
Published on Care Opinion Australia on 17/12/2025 at 10:32 AM


Dear novemberpr44,

Thank you for taking the time to write to us and share your patient care experience. We are sorry to hear that you fractured hip and required hospitalisation. We are delighted to hear that our Aged Care Rehabilitation Team helped you recover from this serious injury.

It is so lovely to hear your glowing remarks about the team and the quality of care you received whilst in hospital. We will ensure you kind words of thanks are shared with the Aged Care Rehabilitation Team. We are so proud of their professionalism, empathy and encouragement to help their patients they are truly remarkable.

Thank you for sharing this positive care experience - your feedback is so helpful and greatly appreciated. We hope that you are making a good recovering and hope that you are soon back restored health.

Kind regards,

Barbara

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