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"The Ed Department Rph"

About: Royal Perth Hospital / Emergency Department

(as a carer),

Under a very stressful period for myself as results were being analysed for my Mother ,on a recent Sunday evening, every person within the Department showed absolutely awesome positivity amongst themselves handling all the various jobs at hand. 

I want to clearly state: A well oiled working environment working under their own stressful positions. Well done 👍,, and then later, just before leaving the CC unit,  3 we’re having a great laughing chat amongst themselves, absolutely nothing wrong with that👍 in dealing with the massive stress & knowledge of their thoughts of outcomes they have a fair idea of. It keeps all staff positive in this unfortunate negative environment.

Thank to all, this includes all staff within the whole Building complex. 

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 3 weeks ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group
Submitted on 1/12/2025 at 12:39 PM
Published on Care Opinion Australia at 3:27 PM


picture of Ben Noteboom

Dear novembergh47,

Thank you for taking the time to share your experience at the Royal Perth Hospital Emergency Department.

I was pleased to hear that both you and your mother were welcomed with positivity during your visit. I take great pride in our staff, who consistently go above and beyond to deliver compassionate, high‑quality care, and I am glad their dedication was reflected in your experience.

I will ensure your kind words are shared with the team.

Thank you again for sharing your experience and I hope your mother is recovering well. I wish you both the very best on your healthcare journeys.

Warm Regards

Ben Noteboom

Executive Director
Royal Perth Bentley Group

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