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RPH Breast Assessment Clinic

Posted By tigerye89

"RPH Breast Assessment Clinic"

About: Royal Perth Hospital / Breast Cancer Care & Support

(as the patient),

I was called into the clinic quickly about a concern with the left breast after a recent mammogram.

From arrival at 9.30am to departure at 12.35pm, the care and empathy shown by the staff was wonderful.

Although I was warned things could take a long time, I was processed quickly after an initial talk with two nurses who checked my history, later putting on a gown.

After an initial followup mammogram, I then proceeded to an extensive ultrasound carried out by two radiologists, the senior radiologist then explaining things clearly.

In between this, a lovely volunteer lady asked if I wanted tea or coffee.

I emerged with a clean bill of health, peace of mind and admiration for the clinic staff who do so much to smooth the way on what was originally a rather anxious day.

Everything at the clinic was light and bright and seeing pink is one of my favourite colours, its prevalence did much to lift the spirits!

Thanks again, full of admiration for the work staff do every week day throughout the year.

tigerye89

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group last week
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 9/12/2025 at 10:39 AM
Published on Care Opinion Australia at 10:45 AM

picture of Ben Noteboom

Dear tigerye89

Thank you for taking the time to share your experience with us. I am delighted to hear that the Royal Perth Hospital Breast Assessment Clinic provided you with the care, empathy, and reassurance you needed during what can understandably be an anxious time.

Your feedback highlights the dedication of our staff, from the nurses and radiologists to our volunteers, who strive to ensure every patient feels supported and informed throughout their visit. I am pleased that their efforts helped you leave with peace of mind and confidence in your health.

We also appreciate your kind words about the clinic environment. Creating a welcoming and uplifting space is an important part of the care we provide, and it is wonderful to know that these details made a positive difference for you.

Thank you again for your thoughtful message and for recognising the commitment of our team. We truly value your feedback and will share it with the staff who made your experience so positive.

Warm regards

Ben Noteboom

Executive Director

Royal Perth Bentley Group

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