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"Labour and delivery"

About: St George Hospital / 1 South Maternity St George Hospital / Birthing Centre / Delivery Suite

(as the patient),

I had a miserable time giving birth at St George Hospital Kogarah. 

I was induced. When I told the nurses that baby was coming soon, I felt that no one believed me and I was left alone with my husband for a long time. When they came back and checked I was nine centimetres dilated. They would not let me down off the bed, despite my wishes for an active birth and no counter-indications, and they insisted I remain supine after the check despite my pleas. When asked why I recall they said it was ‘easier for them’. 

It felt like dozens of people were wandering in and out of the room the whole time. I was so exposed, vulnerable and undignified. Nurses would just try and chuck a sheet over me for modesty, even though I could not bear to have things touching me. People kept touching me without telling me or asking first.

I felt that the communication was altogether terrible, as was the attitude of the staff.

I had a tear which I blame on the unwanted supine birth. I gave birth without post-induction interventions, despite all of the stress and distress of the experience, and despite the lack of faith the staff seemed to have in my ability to do so. I felt utterly undermined, unsupported, dismissed and disrespected by the nurses.

I felt believe ward was overcrowded and understaffed, some of the staff I saw were kind, some I saw were very unpleasant.

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Responses

Response from Vicki Weeden, General Manager, St George Hospital 2 weeks ago
Vicki Weeden
General Manager,
St George Hospital
Submitted on 15/12/2025 at 8:24 AM
Published on Care Opinion Australia at 5:21 PM


picture of Vicki Weeden

Dear starmw39,

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience was not a positive one, and we understand how disappointing that must have been. This is not the standard of care we aim to provide at St George, and we sincerely apologise that we did not meet your expectations. We take concerns like yours very seriously and will investigate this further with the Women’s and Children’s Leadership team. As this platform is anonymous, we are unable to access the details needed to properly review what happened.

We kindly invite you to contact our Patient Experience Manager on (02) 9113 2687 or via email SESLHD-STG-ConsumerFeedback@health.nsw.gov.au, who can confidentially assist and ensure your concerns are fully investigated. Your feedback is important, and we appreciate you bringing this to our attention.

Warm regards,

Vicki Weeden

General Manager

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