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"My Father"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as a relative),

Dear Team,

Two weeks ago my father abruptly lost vision in both eyes and was diagnosed with giant cell arteritis. This has been a shock to him and our family, but he remains positive and continues to inspire us every day.

I want to express our deep gratitude for the outstanding care he has received. The doctors—Dr. Sara , Dr. Anthony , Dr. Mitchell, and Dr. Riley —have shown exceptional professionalism, skill, and compassion in prioritizing his health. The Nursing Unit Manager, Tae, and the entire 2 West nursing team have been consistently genuine, approachable, and supportive.

We are grateful for the kindness, competence, and dedication that have made this challenging time more bearable. Thank you for everything you do.

With sincere appreciation,

pictorkk95 

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Responses

Response from Sydney/Sydney Eye Hospital 4 days ago
Submitted on 10/12/2025 at 4:37 PM
Published on Care Opinion Australia at 4:50 PM


Dear pictorkk95,

Thank you for taking the time to share this thoughtful message. It is reassuring to hear that the professionalism, compassion, and attentiveness demonstrated by Dr. Sara, Dr. Anthony, Dr. Mitchell, Dr. Riley, Tae, and the entire 2 West nursing staff clearly reflect a high standard of care and commitment to patient well-being, especially during a very challenging time for you and your family.

We wish you all the best during the recovery process.

Warm regards,

Natalie Maier
Director of Nursing and Support Services

Dr Pauline Rumma
Director of Clinical Services

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