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"Day Surgery at Albany Health Campus"

About: Albany Health Campus / Day Procedure Unit

(as the patient),

I was admitted to Day Surgery early this month for a procedure. From the time I walked in through the doors everyone was friendly and professional. The staff in Day Surgery were amazing and despite the volume of patients they deal with each day, I felt that they gave me personal care above and beyond my expectations. A lovely robe and warm blanket helped so much and made me feel snug and safe. The department is a credit to all the staff who work there. 

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 3 days ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS
Submitted on 19/12/2025 at 5:58 PM
Published on Care Opinion Australia on 22/12/2025 at 9:55 AM


Dear deltajt36,

Thank you so much for sharing your experience with us. We’re delighted to hear that you felt welcomed and cared for during your time in Day Surgery. Our team strives to provide compassionate, personalised care, and it’s wonderful to know that the little touches—like the robe and warm blanket—helped you feel comfortable and safe. Your kind words mean a lot to our staff and will be shared with the team. We truly appreciate your feedback and wish you all the best in your recovery

Kind Regards

Kate Hambleton

Director, Albany Health Campus

WACHS Great Southern

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