"Care for a sporting injury"

My relative attended the ED recently in the afternoon after a sporting injury and all I can say is I wish we had of attended another hospital.

My relative presented at triage then on to the ward clerk both of whom I felt were rude, which surely isn't part of employment requirements. 

My relative was sent for an xray of their ankle then taken through to see a Doctor and I believe the care they received certainly didnt improve.

My relative was informed there were no breaks and if its still sore return in a few days and they could go home, my relative was asked what they did for employment and they stated manual work to which they were told they would be fine just walk on it, they couldn't even put any weight on it. 

They weren't offered any pain relief scripts nor suggestions for at home and no mention of crutches etc to assist them ambulate nothing, my relative has now been sat at home with their leg elevated for several days its purple from bruising and so so swollen.

I believe your ED needs to do better, I understand that they are busy constantly, I think it isn't an excuse to seemingly treat patients like they are on a human conveyor belt.