"Unprofessional and unhygienic"

I arrived for an MRI appointment (booked for 6pm), 15 minutes before hand to fill in any paperwork that might be necessary etc… I sat in the waiting room with no staff present at all for over 25 minutes (no receptionist, no nurse, nobody; just another patient who looked as drained as I was about to become).

When someone finally came to set me up for the appointment they walked out in a graphic t-shirt and shorts (I wish I was joking), no cover over their facial heir and no name badge. They rushed me through the form and intake process, considering it was already 30 minutes late. They put in the most uncomfortable cannula I have ever experienced (I’ve had cannulas go wrong before and this was worse!), they didn’t wash their hands or put on the proper equipment during this, and I felt too rushed to ask.

I then was told to go to the secondary waiting room for over an hour!! With no footwear… everyone else had walked out without protection on their feet as well (Warts anyone?!?!)! I guess the imaging department does not care for promptness, professionalism or contamination. I don’t mind waiting but the lack of apparent structure for intake and the lack of hygiene and professionalism was appalling. I did not get into the MRI machine until 7:15, and did not get out till 8pm having to make the 4 hour return trip home straight after, “Priority patients include… country patients”, utter nonsense in my opinion.