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Social media conduct

Posted By DisappointedinPilbaraMH

"Social media conduct"

About: Pilbara Health

(as a service user),

In a community with severely limited access to supports it is disheartening to see what I feel are discriminatory comments public social media comments about drug use from a staff member at Pilbara Health. I think it does not indicate a safe, inclusive or trauma informed practice. Concerning when WACHS has been granted the contract for the incoming Step Up/Step Down facility.

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Responses

Response from Lisa Barnes, Executive Director, Regional Executive, WA Country Health Service (WACHS) Pilbara 3 days ago
We are preparing to make a change
Lisa Barnes
Executive Director, Regional Executive,
WA Country Health Service (WACHS) Pilbara

Submitted on 7/01/2026 at 4:38 PM
Published on Care Opinion Australia at 4:52 PM

Dear DisappointedinPilbaraMH

Thank you for taking the time to raise your concerns and bringing this matter to our attention. I can appreciate how you are feeling disheartened with the views expressed in the post. As we are at the beginning of a new year, it is a timely reminder for all of us to reflect on the power of words, both written and verbal, and the impact we have on others when we respond without consideration or kindness.

As a health organisation we must represent safety, inclusiveness and provide trauma informed practices. I would like to assure you the issues you have raised will be escalated and responded to as a priority, including a reminder to all staff members of their responsibilities when commenting / posting on social media platforms.

Again, thank you for taking the time in sharing your concerns, I greatly appreciate it.

Warm regards

Lisa Barnes

Executive Director

WA Country Health Service (WACHS) Pilbara

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