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"Consequences of Waitlists"

About: Box Hill Hospital / Trauma & orthopaedics

(as the patient),

I’m not sure on how to proceed or who is accountable for the dumpster fire that is my health and life!

Today I am so upset. I was told by my Bariatric Surgeon that the weight I have lost may be all that I will lose due to my current mobility and health issues. I feel that this is so wrong and unfair considering I started this Bariatric journey nearly 10 years ago. My “Urgent” Bariatric Surgery Request was downgraded without ever meeting me, I believe my own GP refused to advocate on my behalf. Despite me voicing my health concerns and the them getting me to follow their “Keto” option (all documented - with no success) only for my Blood Pressure increase dangerously and lead to having a Catastrophic Hemorrhagic Stroke.

At this time, I am to use my Osteo-arthritic Knees to exercise so I can lose more weight (despite being told it is more than likely not to happen) to get to the correct BMI so the Ortho Surgeon will perform the Total Knee Replacement on both of my knees. Also, I am to work through the chronic knee pain daily to re-learn to balance with the vertigo I now live with post stroke.

It difficult for me to hold the medical professionals I see in high regard with all these contradictions at play. I can associate with the 2026 Meme, “not my job!”.

I have been more than patient; I have followed instructions diligently and yet I must suffer daily what I believe are the consequences from the decisions of the people I sought Medical Guidance from.

I want my life back, I did everything right, I trusted them, I really don't know what to do!

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Responses

Response from Care Opinion Australia 5 days ago
Submitted on 15/01/2026 at 11:42 AM
Published on Care Opinion Australia at 11:42 AM


The following response has been published by Care Opinion Australia on behalf of Eastern Health.

Dear Consumer,

We are very sorry to hear your feedback and learn about your experience whilst waiting for Bariatric surgery. I acknowledge the significant challenges and frustrations you have faced throughout your health journey, and we understand that these issues have impacted your quality of life.

Eastern Health welcomes feedback from patients, carers and families so that we can look for ways that we can improve our patient care and services. Your feedback is important, and we encourage you to contact us directly so the issues can be reviewed.

You can contact the Centre for Patient Experience via feedback@easternhealth.org.au or by calling 03 88040465. We look forward to hearing from you.

Kind regards

Manager Patient Feedback

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