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"28 y.o male with Atrial Fibrillation"

About: POWH Community Assessment Unit

(as the patient),

I presented to the hospital with a sudden onset of atrial fibrillation which was frightening given I am young, fit, and have no prior cardiac history. From the moment I arrived, I felt completely supported, listened to, and taken seriously. 

The nursing staff were exceptional - calm, attentive, and genuinely caring. They consistently checked in, explained what was happening and went above and beyond to ensure myself & my partner were comfortable, reassured, and informed throughout a very stressful experience.

The doctors were outstanding - highly knowledgeable, patient, and thorough. Every test and decision was clearly explained, questions were welcomed, and I never once felt rushed or dismissed. I felt I was in the safest possible hands.

Thanks to the careful monitoring and expert care, my heart rhythm reverted back to normal after 2 nights without the need for invasive intervention. I left the hospital feeling grateful, reassured, and incredibly appreciative of the level of care provided. I think this was truly world-class healthcare and I cannot thank the entire team enough.

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Responses

Response from Brenton Ciani, A/Nursing Co-Director & Operations, Community Connection & Virtual Health, Prince of Wales Hospital 3 weeks ago
Brenton Ciani
A/Nursing Co-Director & Operations, Community Connection & Virtual Health,
Prince of Wales Hospital
Submitted on 20/01/2026 at 10:53 AM
Published on Care Opinion Australia at 11:11 AM


Dear januarytt54,

Thank you for your feedback regarding the care you received in the Community Assessment Unit (CAU). The CAU are a great team of nurses, doctors and allied health.

It is wonderful to read that you felt supported, listen to and taken seriously. These elements of care will always make your recovery a positive experience.

I will make sure the CAU receive this fantastic feedback.

Wishing you all the best,

Kind regards,

Brenton Ciani
A/Co-Director Nursing & Operations

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