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Incredible care on Ward 5G

Posted By Errron78

"Incredible care on Ward 5G"

About: Royal Perth Hospital / Orthopaedic Surgical & Trauma & Spinal Care Ward 3H/5G

(as the patient),

Recently I was admitted on Ward 5G at RPH after an elective surgery. From admission to discharge, the level of care was outstanding from all staff. 

The nursing staff were consistently kind and attentive and they made me feel safe, calm, and well supported during what was a difficult time. Nothing ever felt like too much trouble, and I was always treated with dignity, compassion, and genuine empathy. 

I would especially like to recognise the nurses Sarah, Bella, Izzy, Eunice, and Sabeetha (apologies if I have misspelled or misremembered any names). Each of them demonstrated exceptional care, patience, and warmth, and their dedication did not go unnoticed. They took the time to listen, explain, reassure, and support me, which made a significant difference to my experience and recovery. 

I would also like to sincerely thank the Physiotherapy and OT team. Their encouragement, expertise, and practical support were invaluable, and they played an important role in helping me regain confidence and progress with my recovery. I am very grateful for their time, care, and professionalism. I think the team on ward 5G have a very difficult job but they remain kind and deliver exceptional care and that makes such a difference. I hope they realise how appreciated they are.  

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 2 weeks ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group

Submitted on 22/01/2026 at 11:36 AM
Published on Care Opinion Australia at 12:58 PM

picture of Ben Noteboom

Dear Errron78,

Thank you so much for taking the time to share this wonderful feedback about your recent experience on Ward 5G at Royal Perth Hospital. Your kind words truly mean a great deal.

I am delighted to hear that you felt supported, safe, and well cared for throughout your admission. Our teams work hard to provide compassionate, patient centred care, and knowing that this made a meaningful difference to you is incredibly uplifting.

Your heartfelt recognition of the nursing staff - Sarah, Bella, Izzy, Eunice, and Sabeetha - is greatly appreciated. I will ensure each of them receives your message of gratitude. They will be very proud to know their kindness, empathy, and dedication had such a positive impact on your experience and recovery.

We will also share your thanks with the Physiotherapy and Occupational Therapy teams. Their encouragement and expertise are an essential part of the patient journey, and your acknowledgment of their support will certainly brighten their day.

Work on Ward 5G can be challenging at times, and feedback like yours reminds the team why their work matters. Thank you again for expressing your appreciation so thoughtfully.

I wish you all the very best in your continued recovery.

Kind Regards,

Ben Noteboom
Executive Director
Royal Perth Bentley Group

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