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"Cancer Diagnosis"

About: Bunbury Hospital / Surgical Ward Fiona Stanley Hospital

(as the patient),

August last year I presented to Bunbury ED with kidney stones.

A Ultrasound was ordered and during the scan they found an unrelated mass on my abdominal wall.

After much deliberation it was decided to wait 3 months to see if the mass had grown.

November I presented for an ultrasound and mass had grown so I was then sent for a CT.

During this CT it was discovered that I also had a mass in my Bile duct/liver.

December I was told the news that I had cancer that was presenting as Cholangiocarcinoma, was inoperable, incredibly aggressive and that things were serious.

I was sent for a MRI and then my biopsy was booked by Fiona Stanley Hospital for early January. 

The reason by the long wait is it was Christmas and this certain procedure had to be done at a FSH.

I had my port put in the first week of January.

The following week I had my first Oncologist appointment where I was told my biopsy results were not back in full and that the ones that had returned were not consistent with Cholangiocarcinoma.

So I repeated baseline CT & blood tests again later that week.

I also on this day received a call from FSH to say that I would now need another biopsy but this time of my liver tumour.

I have been recognised as a Cat 1 patient and they would try and get me in for my liver biopsy in the next month.

The phone call had been made whilst I was travelling to Busselton for my CT as Bunbury Hospital Capital Radiology do not bulk bill oncology patients for scans.

This was in fact my second trip to Busselton as my initial appointment, when I arrived and was called in the CT machine broke down, so I needed to drive 40 minutes home to return the following day.

It is now late January and I have not been given a date yet for the liver biopsy. 

My chemo has been cancelled until there is a definitive result.

Today is 51 days since I was told I have a very aggressive cancer and am no closer to starting treatment then I was 6 weeks ago.

If it is 1 month till biopsy and 2 weeks for results to return then I will be baseline testing again for the third time.

I am scared for my family that this process has taken so long that it will be uncontrollable and no one seems in a hurry to help me.

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Responses

Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 2 weeks ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 23/01/2026 at 1:13 PM
Published on Care Opinion Australia at 5:11 PM


picture of Karen Horsley

Dear Cancer Warrior,

I’m truly sorry to hear about everything you’ve been going through. Navigating cancer is already an overwhelming journey and facing delays on top of that must feel incredibly frustrating and disheartening. I want you to know that your experience matters, and you shouldn’t have to carry these concerns alone.

Although I’m not familiar with the full details of your situation, I would very much like to help however I can. Please feel free to reach out to me by email at Karen.horsley@health.wa.gov.au or by phone on 08 9722 1421. I’m more than willing to look into these delays and support you in moving things forward.

Sincerely,

Karen

Karen Horsley

Service Co-director Surgical

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Response from Luke Dix, Acting Executive Director, Fiona Stanley Fremantle Hospital Group, South Metropolitan Health Service last week
Luke Dix
Acting Executive Director, Fiona Stanley Fremantle Hospital Group,
South Metropolitan Health Service
Submitted on 27/01/2026 at 6:38 PM
Published on Care Opinion Australia on 28/01/2026 at 9:59 AM


picture of Luke Dix

Dear Cancer Warrior,

Thank you for taking the time to share your experience during what is an incredibly distressing period for you and your family. I am truly sorry to read about the challenges you have faced in trying to obtain a diagnosis, and the impact these delays have had on your ability to commence treatment.

It is deeply concerning to read that you have not yet been provided with a confirmed timeframe for your liver biopsy, and that this uncertainty affected the scheduling of your chemotherapy. I understand how overwhelming and frightening this must be, particularly after receiving such a serious diagnosis and still awaiting clarity on the next steps in your care. While delays and repeat biopsies can be incredibly frustrating and distressing, they are sometimes required to ensure an accurate diagnosis and the most appropriate treatment plan. However, you should have been kept fully informed throughout this process, and I am sorry that this was not your experience.

As this is an anonymous platform, it is difficult for us to review the specifics of your case. I encourage you to contact our Patient and Family Liaison Service (PFLS) on (08) 6152 4013 during business hours, or via email at FSHFeedback@health.wa.gov.au. This will allow us to look into your concerns and, liaise with the relevant clinical teams, to ensure you receive clear and timely communication regarding your care.

Thank you again for reaching out. I hope we have the opportunity to assist you directly.

Kind regards

Luke Dix

A/Executive Director

Fiona Stanley Fremantle Hospitals Group

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