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Social work service

Posted By minimama

"Social work service"

About: Busselton Health Campus

(as a service user),

I recently got to see Social worker Jaz as an outpatient at Busselton Health Campus when I needed help around family violence concerns. She was so empathetic and understanding but also asked all the right questions and was focused on a safety plan. I felt heard and respected and I got so much information and resources to help me make some decisions. Jaz followed up on all the things we talked about, made the right referrals and contacts and kept me up to date. With her help I now have a plan in place and feel much safer. I wish I had known earlier I could access social work care as an outpatient. Hopefully many more women going through FDV situations will be able to access her fantastic care. Thank you Jaz! 

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Responses

Response from Jenny Hoskins, Allied Health Manager, Coastal Hospitals, WACHS - South West last month
Jenny Hoskins
Allied Health Manager, Coastal Hospitals,
WACHS - South West

Submitted on 2/02/2026 at 7:10 PM
Published on Care Opinion Australia on 3/02/2026 at 9:53 AM

Dear minimama,

Thank you for taking the time to provide this pleasing feedback for our Social Worker, Jaz.

I am glad the care, support and planning Jaz provided has enabled a safer environment for you. The Social Work team prioritises services to individuals experiencing family and domestic violence both in the hospital and the community.

Please be assured this postive feedback has been passed on to Jaz and thank you again for sharing your experieince. I hope you continue to be safe and reach out to the service if further help is needed.

Best wishes

Jenny Hoskins

Allied Health Manager, Busselton Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kate Kelly, Acting / Service Co-Director Bunbury Hospital, Bunbury Hospital, WA Country Health Service (WACHS) 4 weeks ago
Kate Kelly
Acting / Service Co-Director Bunbury Hospital, Bunbury Hospital,
WA Country Health Service (WACHS)

Submitted on 3/02/2026 at 12:29 PM
Published on Care Opinion Australia on 4/02/2026 at 9:27 AM

Dear minimama

Thank you for taking the time to share this feedback.

We’re very pleased to hear that you felt heard, respected, and supported during such a challenging time. Your safety and wellbeing are a priority, and it’s wonderful to know that Jaz’s care, follow-up, and advocacy helped you feel safer and more informed.

We will ensure your kind words are shared with her and the wider team. Thank you again for highlighting the importance of accessible social work support for women experiencing FDV.

Kind Regards

Kate

Social Work Coordinator - Vulnerable Populations

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