"My visit to the Emergency Department"

I recently had the unfortunate experience of needing to attend the Emergency Department while at work. As a staff member of the same hospital, I was incredibly impressed by the care I received, from the seamless processes to the exceptional staff and facilities. Everyone was kind, compassionate, and genuinely caring. It felt like I was being looked after by family! Communication throughout was outstanding, and we were discharged with a thorough and reassuring follow-up plan, which made us feel supported even after leaving. Thank you to everyone involved in my care, from triage through to discharge. I will be forever grateful!