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"Child health nurse"

About: Child Health Services - WACHS South West

(as a service user),

Felicity met us at our home as a visiting child health nurse when my baby was weeks old. Since then she has supported our family through hospital admissions and feeding issues. Her experience and bed side manner has resulted in helping us navigate our baby's diagnosis as she has grown into a healthy and happy baby. She truly cares for our little girl whilst also providing very helpful advice, guidance and reassurance. Our daughter had been examined by doctors and nurses in her early weeks however it was Felicity who noticed the symptoms and features in our baby that led to early intervention in therapy for her condition and she wouldn't be thriving had it not been for the care and attention that Felicity provided. We are so grateful to have had her as our child health nurse and don't know how far our daughter would have come had it not been for Felicity. 

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Responses

Response from Kate Rowland, A/CNM, Population Health Bunbury Wellington Child Health, WA Country Health Service (WACHS) last month
Kate Rowland
A/CNM, Population Health Bunbury Wellington Child Health,
WA Country Health Service (WACHS)
Submitted on 13/03/2026 at 12:36 PM
Published on Care Opinion Australia at 4:37 PM


Dear Tree,

I just want to thank you for your lovely words for our Child Health Nurse in regard to your recent experiences you have had with her. I am so sorry to hear that the transition to parenthood with your daughter has not been smooth. It sounds as though you and your daughter have been through a lot and it must have been very worrying for you. Thank you for taking the time to share your experience at such a worrying time.

Providing person centred care and support to families is something that the Team pride themselves on and it is wonderful to hear that your Child Health Nurse was able to do this in a caring and holistic manner.

I will certainly pass on your thanks to your Child Health Nurse and her Team and hope that things get a little easier for you and your daughter. I wish you all the very best.

Warm regards

Kate Rowland

Acting Clinical Nurse Manager – Bunbury/Wellington Child Health

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