"My experience at the Emergency Department as a new mother"

I attended the Emergency Department at Bunbury Regional Hospital today for treatment of mastitis.

I would first like to acknowledge the excellent care I received. From triage through to treatment, the staff were attentive and professional. The doctors were thorough in their examination and treatment plan, and the nurses kept me informed at every stage of my care. I felt well supported throughout my visit.

As a new mother with a breastfed newborn, the only difficulty I encountered was trying to breastfeed while seated in the upright waiting area chairs while receiving IV treatment. With one arm restricted due to the IV line, I found it quite difficult to position my baby comfortably and safely. It felt awkward and physically uncomfortable for both of us.

If the department were equipped with one or two recliner-style chairs, it could make a meaningful difference for patients in similar situations. 

I believe recliners would greatly assist breastfeeding mothers who may need to feed their babies while receiving treatment. They could also benefit patients with other conditions such as those receiving IV therapy, patients experiencing pain, fatigue, pregnancy-related conditions, or anyone who requires additional support and comfort while seated for extended periods.

Introducing a small number of recliner chairs could significantly improve patient comfort and accessibility in the Emergency Department environment.

Thank you again to the staff for the care I received today.