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"D&C all gone wrong"

About: Broome Health Campus / Medical Imaging Broome Health Campus / Specialist Outpatients Broome Health Campus / Theatre

(as the patient),

I had to have a d&c due to missed miscarriage. We had already done the nipt and were told the baby was high risk for down syndrome but both myself and my husband asked for and wanted and mentioned multiple times to multiple people that we wanted the products from the d&c tested to confirm the down syndrome diagnosis.

After my procedure I was told the specialist centre would contact me for a follow up appointment with the gyno in 2 weeks, this never happened. I made an appointment with my doctor at 5 weeks post op because I still had bleeding and still had not heard from the specialist centre, my doctor organised an Ultrasound for me.

The Ultrasound technician then had to contact the gyno for me because there was obvious product remaining in my uterus and I still had not heard from them. I finally saw them at almost 6 weeks and they didnt know id even had the Ultrasound, then I asked what the results were from the testing of products that were removed that we very clearly asked for to be tested and I was told they didnt send them for testing!

How do you not follow up with a patient after surgery? How can multiple people be told "we want this tested for down syndrome" and then that not happen? In my experience, the level of care at this hospital is just none existent and im honestly so disappointed.

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Responses

Response from Millie Stewart, Director of Nursing & Midwifery, Broome Hospital 2 days ago
Millie Stewart
Director of Nursing & Midwifery,
Broome Hospital
Submitted on 30/03/2026 at 10:04 AM
Published on Care Opinion Australia at 10:04 AM


Dear Annoyed24,

I genuinely appreciate the time you’ve taken to share your experience with us on Care Opinion. I am deeply sorry to hear about your loss and recognise how distressing this time would have been for you and your husband.

I am concerned about the issues you have raised regarding your care. It is very disappointing to hear that your multiple requests for testing did not occur, and that there was no further contact for a follow up appointment. I sincerely apologise for any additional stress we caused you and your husband. It is important to us that every person in our care feels supported throughout their healthcare journey, and I am sorry that we let you down.

I am keen to learn more about what has happened and use it to review our processes and identify opportunities for improvement. I would very much welcome the opportunity to speak with you personally, if you feel comfortable, to better understand your experience and to address any questions or concerns you may have. My name is Millie Stewart and, if you are willing to reach out, I would appreciate hearing from you. Please feel free to contact me on 0417 987 724 or melissa.stewart@health.wa.gov.au and we will go ahead and arrange a suitable time to meet or speak.

Thank you for giving us the opportunity to learn from your experience and I hope to hear from you soon.

Millie Stewart

Acting District Director – West Kimberley

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