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Infusion Lounge, Albany Regional Hospital

Posted By caringdn89

"Infusion Lounge, Albany Regional Hospital"

About: Albany Health Campus / Chemotherapy

(as the patient),

Good afternoon, I am age 73. I have CIDP and walk with a walking stick as I have very little balance, amongst other things.

I would like to state that I have been having plasma infusions for the best part of five years. During this time I have always found the nurses assisting me very courteous and professional. Carolyn, who is in charge, is very efficient, kind and always maintains her professionalism.

I find the infusion lounge very comfortable and quiet.

I cannot speak highly enough of this set up.

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Responses

Response from Kate Hambleton, Director, Albany Health Campus, WACHS GS 6 months ago
Kate Hambleton
Director, Albany Health Campus,
WACHS GS

Submitted on 31/03/2026 at 2:38 PM
Published on Care Opinion Australia at 3:48 PM

Dear caringdn89,

Thank you very much for taking the time to share your experience with us. We appreciate your kind words and are delighted to hear that the care you have received during your plasma infusions over the past five years has been so positive.

It is especially pleasing to know that Carolyn’s efficiency, kindness and professionalism have stood out to you. Your feedback will be shared with Carolyn and the team, as acknowledgements like this mean a great deal to them.

Thank you again for your thoughtful feedback and for sharing your experience. We wish you all the very best and look forward to continuing to support you.

Kind regards,

Kate Hambleton

District Director |Lower Great Southern

WACHS Great Southern

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