Text size

Theme

Language

"Reimbursement of Accomm 3.5mths"

About: Patient Assisted Travel Scheme - WACHS Midwest

(as a service user),

Reimbursement of PATS Accommodation & response to email follow up.

Lodged first week in DEC 2025, now March 2026. 

No reimbursement, no response to follow ups via email. 

Have heard other wait 4 mths or more for reimbursement when the information provided is 6 weeks. 

No feedback as to if more of required or documents provided are not correct so one can rectify. 

In my opinion, the reimbursement system needs to be reduced to 6-8 weeks &/or info in regard to how long it will take to be processed , updated in official PATS info on website or document.

I am frustrated with the length of time it takes & non response to follow ups.

I imagine those with limited funds waiting on reimbursement is very difficult to manage.

Do you have a similar story to tell? Tell your story & make a difference ››
Opinions
Next Response j
Previous Response k