Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

PCH are truly amazing staff

Posted By bluedn79

"PCH are truly amazing staff"

About: Perth Children's Hospital / Emergency Department Perth Children's Hospital / Ward 4B - Long Stay Surgical

(as a parent/guardian),

I would like to express my huge gratitude to Dr Riley in ED and all the resus team who looked after my son who had a severe respiratory episode this week. I believe their knowledge and empathy knows no bounds and made a horrific ordeal so much better as we felt heard and safe in your care. The staff on Ward 4B and Dr Ciara's Team were absolutely phenomenal in their care, expertise and follow-up for us. I can't thank PCH enough for all the hard work that is done here.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tony Dolan, Executive Director PCH and Neonatology, Perth Children’s Hospital 3 weeks ago
Tony Dolan
Executive Director PCH and Neonatology,
Perth Children’s Hospital

Submitted on 26/03/2026 at 2:04 PM
Published on Care Opinion Australia on 27/03/2026 at 4:19 PM

picture of Tony Dolan

Dear bluedn79

Thank you for taking the time to share such thoughtful feedback following your son’s recent presentation. I am very pleased to hear that our staff were able to provide the care, reassurance, and expertise your family needed during what must have been an incredibly frightening experience.

Our teams work hard to ensure families feel heard, supported, and safe, particularly in high‑acuity situations, and it is wonderful to know that this was your experience. I will ensure your message is shared with all staff involved, as feedback like yours means a great deal to them.

Thank you again for your kind words. We are glad to have been able to support your son and your family during this episode, and we wish him a smooth recovery.

Warm regards

Tony

Executive Director Perth Children's Hospital and Neonatology

Child and Adolescent Health Service

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k