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"Woundcare at the hospital"

About: Geraldton Hospital / Outpatient Services

(as the patient),

I have been referred to the wound care clinic quite a few times over the last few years, owing to non-healing wounds and ulcers on my feet.  Each time i have been treated with so much care and respect from the nurses, the admin  and the occasional doctor. Nurses always discuss their treatment with me and are very ready to explain any implications. 

On one occasion my urinary incontinence was out of control and they were just so so good.  My only adverse comment is that they seen to be in desperate need of an admin person on sundays.  Nurses are constantly having to stop what they are doing in order to answer the phones and deal with the caller instead of being able to get on with what they do best. And their best is very very good, so let them do it, and have the admin position covered!

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Responses

Response from Cameron Ross, District Director Geraldton Health Campus, Midwest, WA Country Health Service yesterday
Cameron Ross
District Director Geraldton Health Campus, Midwest,
WA Country Health Service

Operations Manager Geraldton Health Campus

Submitted on 24/03/2026 at 4:05 PM
Published on Care Opinion Australia at 4:16 PM


picture of Cameron Ross

Dear columbaec97

Thank you for sharing your experiences with the wound care clinic.

I was very pleased to read that across numerous presentations you have been provided with high quality care by all of the staff you have encountered. At Geraldton Health Campus we aim to provide comprehensive and compassionate care on a consistent basis, it is reassuring to know when we have achieved that.

We would like to also reassure you that a review of current processes and weekend service arrangements will be undertaken to ensure they continue to meet consumer needs and align with best practice. Any opportunities for improvement identified through this review will be considered by the service.

Thank you again for reaching out and I hope you are well.

Regards

Cameron Ross

District Director - Geraldton Health Campus

WA Country Health Service – Midwest

Tel: 9956 2403

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