"Door to the area"

Sleeping in the short stay area at Broome ED was extremely challenging due to constant disruptions throughout the night. The door to the area is broken and slams loudly every time someone enters or exits, which happens frequently. As a result, patients are repeatedly woken—sometimes every five minutes—making it nearly impossible to get any meaningful rest. Even as someone who was not critically ill, the lack of sleep left me feeling exhausted, anxious, and irritable. This raises serious concerns about the impact on patients who are critically unwell, for whom rest is essential to recovery. The environment, as it stands, does not support healing and may be contributing to additional stress and deterioration in already vulnerable patients.

I want to acknowledge that the staff were very understanding of the situation and explained that they were aware of the issue and had previously raised concerns, although no action has yet been taken. Throughout my stay, all staff were professional, kind, and compassionate in their care, despite the challenging environment.